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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Terms and Conditions

Conditions

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer. Acceptance of Goods (by Delivery or Collection) shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions. Any variation of these Terms and Conditions shall be inapplicable unless agreed to, in writing by the Seller. Any complaints can be emailed to [email protected]

Trademarks

The Company name, the Company logo and all related names, logos, product names, designs and slogans are trademarks of the Company . You must not use such marks without the prior written permission of the Company. All other names, logos, product names, designs and slogans on this Website are the trademarks of their respective owners.

Ordering

All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions ad are subject to acceptance by the Seller. Where ordered Goods are not available from stock the Buyer shall be notified and given the option to either wait/replace the item with items of similar value or receive a refund. This website is for South African Buyers unless otherwise agreed upon by buyer and seller.

Warranty

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE WEBSITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP According to international manufacturing Standards. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED WARRANTY. OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH IN THIS WARRANTY STATEMENT. NO ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US ,Agents ,Suppliers OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.
(a) Who May Use This Warranty?
This limited warranty extends only to the original purchaser of products from the Website. It does not extend to any subsequent or other owner or transferee of the product.
(b) What Does This Warranty Cover?
This limited warranty covers during the Warranty Period (as defined below) defects in materials and workmanship in products purchased from the Website.
(c) What Does This Warranty Not Cover?
This limited warranty does not cover any damages due to:
(i) transportation;
(ii) storage;
(iii) improper use;
(iv) failure to follow the product instructions or to perform any preventive maintenance;
(v) modifications of the product;
(vi) combination or use with any products, parts, materials, processes, systems or other matter not provided or authorized in writing by TheEcigStore.; we do not warrant that ANY parts and products are compatible with those of other manufacturers or suppliers;
(vii) unauthorized repair;
(viii) normal wear and tear or otherwise due to normal aging of the product; or
(ix) external causes such as accidents, abuse, misuse, contact or immersion in liquids, fire or other actions or events beyond our reasonable control.
This limited warranty does not cover any clearance items and consumable items including mouthpieces, cartridges, atomizers, coils, RBA, and disposable items and electronic eliquids components thereof.
(d) What is the Period of Coverage?
This limited warranty starts on the date of your purchase and lasts for thirty (30) days (the "Warranty Period"). The Warranty Period is not extended if we repair or replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
(e) What Are Your Remedies Under This Warranty?
With respect to any defective products during the Warranty Period, and upon proof of purchase, we will, in our sole discretion and within a reasonable period of time, either: (i) repair or replace such products (or the defective part) free of charge or (ii) refund the purchase price only of such products upon inspection . Replacements will be only shipped after we receive your returned defective product.
We will also pay for shipping and handling fees to return the repaired or replacement product to you if we elect to repair or replace the defective product.
(f) How Do You Obtain Warranty Service and procedure.
To obtain warranty service, you must call 0768151988 or e-mail [email protected] during the Warranty Period. Please provide us with a description of the problem and a video along with pics of the manufacturer warranty card,serial number on product and packaging and the purchase reciept.All information will be reviewed by us TO the manufacturer to determine the outcome.Delivery of returned item may take up to 6 months,however we place no commitment to this.

Age of consent

Any items for sale on The e-Cig Store may only be purchased by persons 18 years and older. The Buyer will be asked when placing the order to declare that they are of the legal age to purchase the goods. The Seller shall be entitled to cancel the order, without notice, should the Seller discover that the Buyer is not legally entitled to order goods.

Price and Payment

The price of Goods are the prices stipulated on the website. The prices are inclusive of VAT. The prices exclude delivery charges. The full order amount needs to be paid before goods will be despatched. EFT payments must reflect in the bank statements of The e-Cig Store before goods will be sent.Please bare in mind the Banks Lead times.

Shipments; Delivery; Title and Risk of Loss

(a) The EcigStore is entitled to engage affiliates and other third parties for procurement, shipment and delivery of the ordered products without giving notice to You and without your express or implied consent. Shipment and delivery of the ordered products will be handled by our courier company or otherwise. We will arrange for such shipment. You will pay all shipping and handling charges specified during the ordering process,
(b) When your order is ready to be shipped, you will receive a shipment confirmation email. Such email will contain shipment details.All parcels are not insured ,the buyer can contact the relevant shipper to arrange for neccassary insurance of goods already purchased,using ones tracking details.
(c) Title to and risk of loss of any of the products pass to you upon our transfer of the products to the courier company or other. We are not responsible for lost, misplaced, damaged or missing packages, or errors made by companies employees. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for delayed delivery and we do not issue refunds for delayed delivery.
(d) Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times, packages being misrouted or returned. We will not reship the order until it is returned to us and you have paid for the cost to reship the order.

Rights of seller

The Seller has the right to have promotional pricing on the website therefore pricing may vary from instore to website pricing. We are not responsible for pricing, typographical or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors The seller reserves the right to adjust pricing due to the volatile currency markets.

Limitations of Liability

Mod Safety: When purchasing a mechanical mod the buyer should have sufficient knowledge and experience.We will not stand responsible for any losses or injuries caused due to negligence and misuse of the product concerned.

Force Majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its control, including but not limited to Acts of God, strikes, accidents, war, communications failure, telecommunications or computer system failures. The Seller shall be entitled to a reasonable extension of its obligations.

Eft purchases

Its easy. You add products to your cart, submit your order and soon as we’ve received your payment, we have a deal. There’s just one thing: to give everyone a fair shot at shopping at TheEcigstore we cannot reserve the products in your cart. Best check out before someone else does

Governing Laws and Jurisdiction

The Terms and Conditions shall be governed by South African Law and the parties hereby submit to the jurisdiction of South African Courts.

Changes to Terms

The Seller shall be entitled to alter these Terms and Conditions at any time.

Governing Laws and Jurisdiction

The Terms and Conditions shall be governed by South African Law and the parties hereby submit to the jurisdiction of South African Courts.

Data Security:

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Please be aware though that the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Please be aware that we are not responsible for the privacy practices or the content of other websites which our Website contains links to or with respect to any third party websites from whom you are directed to our Website.

Disclaimer

This site and its services does not make any medical claims for products advertised on this site therefore information or products should not be used to diagnose, treat, prevent or cure any medical conditions or disease. We recommend you visit a health care professional for advice before you use any products for sale. We are not a pharmaceutical company and donot produce or sell medical products. E cigarettes and e liquids are sold as an alternative to smoking.. Buyers must be 18+years older to purchase from theEcigStore. Nicotine is an addictive substance and should be used only as directed. Keep away from children and pets.

Disclaimer for TheeEcigStore FILMING AND PHOTOGRAPHY

When you enter The eCigStore event or program, you enter an area where photography, audio, and video recording may occur. By entering the event premises, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, advertising, inclusion on websites, social media, or any other purpose by TheeCigStore and its affiliates and representatives. Images, photos and/or videos may be used to promote similar TheeCigStore /Vaping related events in the future, highlight the event and exhibit the capabilities of TheeCigStore. You release TheeCigStore, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings.


By entering the event premises, you waive all rights you may have to any claims for payment or royalties in connection with any use, exhibition, streaming, web casting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, web casting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by TheeCigStore or the person or entity designated to do so by TheeCigStore You are aware of your consent, waiver of liability, and release before entering any events,store and the likeliness.